Privacy Policy

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Last Updated: September 2026

At RepairJeddah.com, we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for appliance repair and maintenance services in Jeddah.

1. Information We Collect

When you use our website or request our services, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Service address or Jeddah neighborhood
  • Appliance type and brand
  • Details about the repair or maintenance required
  • Preferred appointment date or time
  • Information you provide through our contact or service request forms

We may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your questions and service requests
  • Schedule appliance repair, installation, or maintenance appointments
  • Contact you regarding your requested service
  • Provide and improve our services
  • Understand how visitors use our website
  • Improve website functionality and user experience
  • Prevent spam, fraud, and unauthorized activity
  • Maintain website security
  • Comply with applicable legal requirements

We will not use your personal information for unrelated purposes without your consent, unless permitted or required by applicable law.

3. Appliance Service Information

When you request a service, you may provide information about your air conditioner, automatic washing machine, refrigerator, or freezer, including its brand, model, and the problem you are experiencing.

This information is used to understand your service requirements and help provide an appropriate repair, installation, or maintenance service.

4. Cookies and Tracking Technologies

RepairJeddah.com may use cookies and similar technologies to improve website functionality, understand visitor behavior, and provide a better browsing experience.

Cookies may help us remember preferences, analyze website traffic, and understand which pages and services are most useful to visitors.

You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some website functionality.

5. Analytics and Third-Party Services

We may use third-party services such as website analytics, advertising, security, spam prevention, or performance tools. These services may collect certain technical information about visitors according to their own privacy policies.

Where applicable, these services may use cookies or similar technologies to measure website traffic, improve performance, or understand how visitors interact with our website.

6. How We Protect Your Information

We take reasonable technical and organizational measures to protect the personal information submitted through our website against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website or online transmission can be guaranteed to be completely secure. We encourage you to avoid submitting unnecessary sensitive information through website forms.

7. Sharing Your Information

We do not sell or rent your personal information.

We may share information when necessary to:

  • Provide the service you requested
  • Work with service providers who help operate our website or business
  • Maintain website security and functionality
  • Comply with legal obligations
  • Protect our rights, property, or users

Any information shared for service-related purposes will be limited to what is reasonably necessary.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to provide requested services, maintain business records, resolve disputes, improve our services, or comply with applicable legal requirements.

The retention period may vary depending on the type of information and the reason it was collected.

9. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

If you would like to ask about the personal information we hold about you or request a privacy-related action, please contact us using the information provided below.

10. Children’s Privacy

Our website and services are intended for a general audience and are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information through our website, please contact us so we can review and address the request.

11. Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website functionality, legal requirements, or privacy practices.

Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, our data practices, or the information you have provided through RepairJeddah.com, please contact us.

RepairJeddah.com
Location: Jeddah, Saudi Arabia
Email: [email protected]
Phone: 050 216 3097

We are committed to handling your personal information responsibly and providing a safe and reliable experience for customers looking for
AC, washing machine, refrigerator, and freezer repair services in Jeddah.