Terms & Conditions

  • Home
  • Terms & Conditions
images images

Last Updated: September 2026

Welcome to RepairJeddah.com. By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. Please read these terms carefully before using our website or requesting our appliance repair, installation, or maintenance services.

1. About Our Services

RepairJeddah provides professional appliance repair, installation, and maintenance services in Jeddah, Saudi Arabia. Our services may include repairs and maintenance for air conditioners, automatic washing machines, refrigerators, and freezers. Service availability may vary depending on your location, appliance type, brand, model, technician availability, and the nature of the required service.

2. Service Requests

When submitting a service request through our website, you agree to provide accurate and complete information, including your name, contact details, location, appliance type, brand, and a description of the problem where applicable.

Submitting a request does not necessarily guarantee an appointment or completion of a repair. We may contact you to confirm the service details, availability, appointment time, and estimated service requirements.

3. Appointments

Appointment times provided through our website or by our service team are estimates and may be affected by traffic, technician availability, previous appointments, emergencies, or other circumstances beyond our reasonable control.

We will make reasonable efforts to arrive within the agreed appointment window. If an appointment needs to be changed or rescheduled, we may contact you using the information provided with your service request.

4. Appliance Inspection and Diagnosis

A technician may need to inspect and diagnose your appliance before determining the appropriate repair or maintenance solution.

The final repair requirements may differ from the initial information provided through the website or by telephone. Additional parts, labor, or services may be required depending on the condition of the appliance.

5. Repair and Maintenance Services

Repair and maintenance work will be performed based on the condition of the appliance and the service requested. We aim to provide reliable and professional solutions, but the outcome of a repair may depend on the appliance’s age, condition, previous repairs, availability of replacement parts, and other factors.

We may recommend replacement rather than repair when an appliance is severely damaged, unsafe, uneconomical to repair, or when suitable replacement parts are unavailable.

6. AC Installation and Replacement

AC installation and replacement services are subject to an assessment of the property, installation area, existing equipment, electrical requirements, and other relevant conditions.

Any additional work required because of site conditions, electrical issues, structural modifications, piping, drainage, or other installation requirements may be discussed separately before the work is completed.

7. Parts and Replacement Components

Replacement parts may be required to complete a repair. The availability, brand, model compatibility, and delivery time of parts may vary.

Where applicable, customers may be informed about required parts and associated costs before additional repair work is carried out.

8. Pricing and Payment

Service costs may depend on the appliance, type of repair, required parts, installation requirements, labor, and other factors.

Any price or estimate provided before inspection should be considered an initial estimate unless explicitly confirmed as a final price. Additional charges may apply if additional work or parts are required.

9. Customer Responsibilities

Customers are responsible for providing accurate information and ensuring that technicians have reasonable access to the appliance and service area at the scheduled appointment time.

Customers should also inform the technician of any known safety concerns, previous repairs, appliance issues, or conditions that may affect the service.

10. Website Use

You agree to use RepairJeddah.com only for lawful purposes. You must not use the website to submit false information, interfere with website functionality, attempt unauthorized access, distribute malicious software, or engage in any activity that could harm the website or its users.

11. Website Content

We make reasonable efforts to ensure that the information published on RepairJeddah.com is accurate and useful. However, service descriptions, availability, pricing, brands, areas served, and other information may change without notice.

We do not guarantee that all website content will always be complete, current, or free from errors.

12. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience and informational purposes.

RepairJeddah is not responsible for the content, availability, security, or privacy practices of third-party websites. Your use of external websites is subject to their own terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, RepairJeddah will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.

We are not responsible for issues caused by circumstances outside our reasonable control, including pre-existing appliance damage, improper use, unauthorized modifications, power fluctuations, accidents, natural events, or failures of components unrelated to the service performed.

14. Service Warranty

Where a specific warranty or guarantee applies to a repair, installation, part, or service, its terms will be communicated separately and will apply only to the extent specified. Warranty coverage may not apply to damage caused by misuse, accidents, unauthorized repairs, electrical problems, external damage, or other conditions outside the original service.

15. Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, please contact us as soon as possible. We may need to reschedule appointments based on technician availability and service requirements.

16. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect information submitted through RepairJeddah.com.

17. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted indicates your acceptance of the updated terms.

18. Governing Law

These Terms & Conditions are intended to be governed by the applicable laws and regulations of the Kingdom of Saudi Arabia.

19. Contact Us

If you have questions about these Terms & Conditions or our services,
please contact us using the information below.

RepairJeddah.com
Location: Jeddah, Saudi Arabia
Email: [email protected]
Phone:  050 216 3097

By using RepairJeddah.com or requesting our services, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.